The Route to CobiT Maturity

Yes, we are not only advising on ECM/RM related questions but also on how your ECM/RM programme is performing. Current assignments include the coaching of programme managers responsible for international RM projects. Topics covered:

• Programme verification
• Programme benchmarking
• RFP's
• Strategic alignment
• Risk Management: How much risk should/can we take?
• Evaluation of programme cost und benefits vs. compliance
• Escalation procedures and conflict management
• Independent audit
• Training

What if you have to find old emails in response to a request from executives, legal council, a customer, litigation, etc? AIIM's research shows:

• 34% of organisations never delete emails; 31% have no policy; 8% delete when running out of storage space; 27% delete after 1- 24 months.
• Some 45% of organisations do not have a policy on Outlook "Archive Settings", so most users will likely create .pst archive files on local drives.
• 33% of organisations have no policy to deal with legal discovery, 40% would likely have to search back-up tapes, and 23% feel they would have gaps from deleted emails.
• 18% had been exposed to a legal challenge in the last 12 months and a further 15% in the last 3 years – a one-in-three chance.

Source: AIIM